Privacy Policy

Privacy Policy

Privacy Policy for Gleamsure LLC

Effective Date: September 12th, 2024

At Gleamsure LLC (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website or services. By engaging with Gleamsure, you agree to this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

When booking services, contacting us, or creating an account, we may collect the following:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Payment details (processed securely via Stripe)
  • Service preferences and property details

b. Information Automatically Collected

When visiting our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Website interactions, including pages viewed and time spent
  • Cookies and tracking data (via Google Analytics and Facebook Pixel)

c. Information From Third Parties

We may collect information from:

  • Payment processors like Stripe for transaction validation.
  • Marketing platforms when you interact with our ads.

2. How We Use Your Information

We use the information collected to:

  1. Provide and deliver services.
  2. Process payments securely through Stripe.
  3. Communicate about appointments, updates, and customer support.
  4. Improve website functionality and user experience using analytics tools.
  5. Send newsletters, promotions, and surveys (if you opt-in).
  6. Enforce our Terms of Service and comply with legal obligations.

3. Sharing Your Information

We may share your information in the following cases:

  1. With Service Providers:

    • Third-party vendors (e.g., Stripe) to process payments.
    • Subcontractors in the future to fulfill certain services.

  2. For Legal Obligations:

    • To comply with applicable laws or respond to lawful requests, such as court orders.

  3. With Your Consent:

    • When you explicitly agree to share your information for additional services or third-party offerings.

  4. Business Transactions:

    • In the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business transaction.

4. Cookies and Tracking Technologies

We use cookies and tracking tools to:

  1. Enhance website performance and functionality.
  2. Analyze usage trends and improve marketing effectiveness.
  3. Display relevant advertisements through platforms like Google and Facebook.

Managing Cookies: You can control cookies through your browser settings.

5. Data Security

We prioritize protecting your personal information with:

  • Encrypted connections (HTTPS) for all website transactions.
  • Secure payment handling via Stripe, ensuring no payment data is stored by Gleamsure LLC.
  • Restricted access to personal information within our team.

Note: While we strive to protect your data, no security system is foolproof.

6. Your Rights

California Residents (CCPA):

You have the right to:

  • Request details about the personal information we collect and share.
  • Request the deletion of your personal data.
  • Opt-out of the sale of personal data (we do not sell your information).

General Rights:

All customers can:

  • Request to view or delete their data by contacting us directly.

To exercise these rights, email us at contact@gleamsure.com

7. Data Retention

We retain your information as long as necessary to:

  1. Fulfill the purposes for which it was collected.
  2. Comply with legal and financial obligations.
  3. Resolve disputes or enforce our agreements.

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may link to third-party websites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted here with the revised “Effective Date.” Continued use of our website or services constitutes your acceptance of these updates.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

  • Email: contact@gleamsure.com